Annual Sale Campaigns

At NutriGold, I engineered several special offer campaigns to boost e-commerce sales and cultivate loyalty. These weren’t simply discount sales; the promotions were purposefully designed to navigate Minimum Advertised Price (MAP) restrictions while remaining consistently competitive online. Finding power in mild complexity, I was able to offer compelling discounts without directly violating agreements with brick-and-mortar partners.

I also understood that price-conscious shoppers would find ways to exploit deal conditions — a tactic I anticipated and embraced, recognizing that a perceived unfair edge for buyers led to higher engagement and order volume. This strategy was a key component of our success.

These annually recurring campaigns, especially the 515 Deal and Cyber Week, became highly anticipated by our online customers, causing income to surge by more than 400% while active. They were delivered via paid social and email channels, both of which showed outstanding results.

Emails boasted average open rates of 16.1% and click rates of 8.2% — four times better than industry benchmarks. On the social media side, our ads had strong CTR, and our CLTV was phenomenal. That’s why the campaigns generated more revenue each year without increased ad spend.

Black Friday 515 Deal

This promotion, spanning the week leading to Black Friday, featured two coupon codes: BLACK5 ($5 off orders of $19+) and BLACK15 ($15 off orders of $49+). Both included free shipping regardless of order total. The campaign’s aesthetic was sophisticated, using a gold-and-black color scheme and a “515” logo inspired by the popular TV show “Deal or No Deal.” The messaging had a money-hungry vibe, enticing customers to “cash in.”

Our strategy here was to accept, and even subtly encourage, customers to “game” the system. We knew they could place multiple smaller orders to repeatedly use the coupon codes, getting larger discounts than intended. While this might seem like unrealized revenue, the improved order volume, the buzz generated by customers sharing their “hacks,” and the overall excitement around the promotion far outweighed any losses.

Our fulfillment team was prepared to consolidate smaller orders into single shipments, minimizing the impact on logistics.

Cyber Week

Immediately following the 515 Deal, Cyber Week ran for the week of Cyber Monday. The offer was “Buy any item, get another item of equal or lesser value at half price,” combined with free shipping on all orders. The shopping cart automatically applied the discount to the lower-priced items in the cart, based on the presence of equally or more expensive items. For example, someone shopping for two $50 items and two $30 items would have the two $30 items discounted to $15, leading to a stotal spend of $130.

However, by splitting the order into one containing the two $50 items and another containing the two $30 items, the customer would get one $30 item at half price ($15) and one $50 item at half price ($25) across the two orders, for a total spend of $120. Savvy customers split their orders to take advantage of this loophole. Again, this was deliberate.

Thematically, Cyber Week was a throwback to the 1980s, blending retro-futuristic elements with a vibrant, tech-inspired color palette. Think neon hues of pink, blue, and green, geometric patterns, and imagery reminiscent of classic arcade games and early computer graphics. This playful, nostalgic aesthetic perfectly complemented the “far out” messaging, creating a cohesive and memorable brand experience.

New Year’s Sales Event

This promotion, running the first week of January, offered $20 off orders of $89 or more. Crucially, this promotion did not include free shipping. This motivated customers to add other items to their carts to reach the standard free shipping threshold, driving discovery of new products. The visual theme was blue and gold, with word clouds assembled from supplement names. The messaging focused on New Year’s resolutions, encouraging people to try new things, as product discovery was a major campaign goal.

Valentine’s Day Sale

This week-long promotion, surfacing on Valentine’s Day, offered a $14 rebate on orders of $65 or more. The $14 tie-in with the February date added a thematic element. As usual, we anticipated and accepted the potential for split purchases.

The aesthetic was romantic, using red, frills, and Cupid imagery. The messaging for this campaign was lighthearted and comically romantic. We adopted a playful tone, with the brand acting as a lovestruck admirer, professing its “love” for the customer in a style reminiscent of Shakespeare. This approach, combined with the classic Valentine’s Day imagery, was great for conversion.

Bunny’s Basket Sale

This Easter-themed promotion, during the week before Easter, offered 20% off orders of six or more items. The campaign’s visuals featured pastel colors, Easter eggs, and bunny rabbits. The messaging coerced customers to “gather” their supplements as if on an Easter egg hunt.

Bunny’s Basket Sale was the weakest annual campaign, but with a ROAS of roughly 3:1, it was still worthwhile.

Girl Power Super Sale

This Mother’s Day-adjacent campaign offered $5 off women’s health items over $19. “Women’s Health” was a global meta tag on our website, applied to products including but not limited to women’s multivitamins. Any product with the tag qualified for the promotion.

The campaign’s aesthetic was bold and vibrant, using a dominant orange color and featuring imagery of the female symbol and diverse, powerful women engaged in various activities. The messaging was direct, energetic, and targeted toward women. We used phrases like, “A chick could get rich quick with savings like these!” to create a sense of fun and distinctly feminine empowerment. The overall tone was one of celebrating female strength and independence while offering a valuable deal on relevant products.